Smartsheet Consultant

Cheetah Transformation is looking for a Smartsheet Consultant to lead the implementation and delivery of client solutions via the Smartsheet work management collaboration platform, whilst ensuring the drive to continually improve quality, efficiency, and most importantly client satisfaction within our small niche consultancy.

As a Smartsheet Consultant you will assist in leading the engagement with clients and guide Junior Smartsheet Consultants to aid in the delivery of class leading solutions. Within this role you will be considered a Subject Matter Expert in regard to the Smartsheet functionality and some of the key Premium Applications in order to support the wider team on solution builds and developments.

The right candidate is detail orientated, organised, and self-driven to continuously improve, thereby making an immediate impact for our clients by ensuring that they have the best experience from the start of an engagement, all the way through to solution delivery and beyond.

Key Requirements:

  • Minimum 10 years’ experience ideally within a range of industries (Technology, Marketing or Financial related preferred).
  • Minimum of 3 years’ Management Consulting or Project Management experience.
  • Intermediate to advanced knowledge of Microsoft Excel and/or Microsoft Project.
  • Progressive mindset with the desire to work in a collaborative working environment to directly promote the improvement in team performance and drive company growth.
  • Experience working and communicating directly with challenging clients to their understand needs, problem solve and drive adoption.
  • High level of self-motivation, the desire to excel and continuously improve and the ability to deliver quality output against demanding and defined timelines.
  • Demonstrated ability to succeed in a fast-paced, dynamic, and high growth sector.
  • Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical client stakeholders.
  • Strong relationship builder and natural problem solver.
  • Willingness to travel periodically based on the needs of the business and/or clients.

Key Responsibilities

    • Assist in the leadership across all participants within a project including the client stakeholders, Cheetah Management, assigned supporting Smartsheet Consultants, and any third-party providers.
    • Work with existing and new clients to maximise the opportunity and scalability of the Smartsheet platform.
    • Maintain project cadence, delivery schedules and financial rigor for all projects that you have Primary Lead responsibility for.
    • Identify and communicate risks within all solution builds, both internally with executive teams and with client leadership, if required.
    • Serve as a Smartsheet subject matter expert (SME) on Smartsheet product capabilities and some of the key Premium Applications.
    • Drive continuous improvement and definition of our existing consulting methodologies, solution builds and processes.
    • Assist in the development to expand upon our existing Smartsheet solutions portfolio, to ensure the delivery of best practices in design for use cases across a variety of industries and business functions.
    • Be a strong advocate for Cheetah Transformation and the Smartsheet platform.
    • Contribute with writing Blog content for our website and social channels.

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