Whatever initiative your business or organisation is looking to accomplish, you’ll need clarity on one essential question – what outcome will it deliver?
By taking this approach, it creates a direct line between what you do and what you gain. And that’s where Smartsheet’s powerful tools for tracking tasks, managing resources, collecting data and creating dashboards for real-time visibility, helps teams plan, execute, and report on work more efficiently.
As a world-renowned work management platform, Smartsheet is used for project management, team collaboration and process automation, and by mapping solutions to outcomes, it can benefit your business or organisation by mitigating risks, reducing costs, increasing productivity and growing revenue.
Smartsheet is deployed across a broad spectrum of uses across many industries, but Smartsheet itself has identified four key use cases where its solutions, which include AI, can have a significant impact on driving beneficial outcomes for customers. They are:
• Projects and portfolios
• Digital and IT management
• Operations management
• B2B work management
Keep reading and we’ll illustrate how Smartsheet solutions can provide quantified and differentiated business value against each of the four benefits mentioned above.
How Smartsheet benefits Projects and Portfolios
Smartsheet for PPM is a flexible, collaborative platform that allows operational leaders to create replicable project management toolkits, that roll up to provide the portfolio view of projects. This empowers project teams to be more nimble, creative, and efficient and provides leaders with the latest status of portfolios and projects with real time data.
You’ll be able to maximise portfolio performance by using Smartsheet AI and automation to plan, align, and deliver projects portfolios.
It will help you eliminate process inefficiencies, manual follow-ups, and guesswork on outcomes with real-time visibility, data triage, and accurate reporting.
For example, Uber saved 1,000 staff hours on planning for its next-hour delivery service in the USA thanks to what it termed Smartsheet’s ‘single source of truth for planning, execution, and reporting’.
“Our planning process took close to 2,000 person-hours, almost 52 person-weeks. To solve that, we adopted Smartsheet and were able to cut process time by 50%,” said Bhavik Joshi, Uber’s Director of Programme Management, Performance Marketing.
How Smartsheet benefits Digital and IT Management
Smartsheet creates a single point of entry for all IT requests, even via third-party tools like ServiceNow and Jira, and stack them against resource availability, identify risks and opportunities, and align them to strategic initiatives.
It’s a great opportunity to modernise your IT infrastructure, reduce technical debt, and improve team agility. You’ll be able to align IT investments with business goals, prioritise demand, manage scope and deliverables, plan capacity, and deliver value — all with a single platform.
For example, the IT Team at Roche Life Sciences saw a 30% increase in productivity by standardising processes with Smartsheet.
“We’re actually managing 30% more projects with the same number of project managers as we were before we implemented Smartsheet,” says Michael Ghrist, IT Account Manager for Commercial Operations at Roche Diagnostics. “So that’s a significant, real-time saving back to the business.”

How Smartsheet benefits Operations Management
Smartsheet bridges the gap between strategy and execution by connecting your team’s daily work to your high-level goals.
It will align every project and task with your business priorities, allowing you to conquer complexity, automate daily workflows, and achieve unprecedented clarity.
By giving you a clear line of sight from your vision to tangible results, it drives scalable growth and resilient performance across your business of organisation.
Trendy t-shirt and sweatshirt supplier, Big Printing T-shirt Company, credits Smartsheet for hitting the US $2m revenue mark.
“We went from ‘hella slow’ to ‘hella fast’ with Smartsheet,” says Dawaud Muhammad, Big Print T-Shirt Company’s Head of Operations. “We’re 150% more efficient, because we went from sticky notes and spreadsheet tasks to an actual platform that allows us to easily keep everything organised and in one place for all departments.”

How Smartsheet benefits B2B Work Management
Smartsheet allows for better project planning, tracking of resources and maximises efficiencies.
It stacks projects and portfolios against effort and value, helping you to understand what skills you need, to match expertise, and empower people to do their best work, by automating project set-up, approvals and status alerts.
AI-assisted insights improve utilisation, accelerate delivery, and maximise customer value.
Securitas, one of the world’s leading providers of security services to more than 10,000 organisations around the globe, relies on Smartsheet to centrally manage complex projects, increase efficiency and help senior leaders make better strategic decisions.
“Our project managers were tracking things in a variety of different spreadsheets and project management software, and none of it tied information together very well,” says Frank Chiocco, Director, PMO at Securitas Security Services USA. “I also needed a better way to provide a holistic report across all projects for management, so they could make (better) strategic decisions.”
Our customer centric workflows unite people, data, and AI to deliver incremental, measurable value, faster project implementation, scale and speed across your portfolios. If you want to know more about Smartsheet and Cheetah Transformation, get in touch.
