Smartsheet Consultant

Cheetah Transformation is seeking a Smartsheet Consultant to help lead the implementation and delivery of innovative client solutions using the Smartsheet collaborative work management platform. This role is pivotal in driving our commitment to exceptional quality, operational efficiency, and outstanding client satisfaction within our growing consultancy practice.

As a Smartsheet Consultant, you will own the complete client journey from initial discovery and solution design, through to implementation and ongoing optimisation. You’ll serve as both a trusted advisor to key stakeholders and a hands-on technical expert, while helping to develop the next generation of junior consultants and associates within our expanding team.

The right candidate will be a results-driven professional who thrives on solving complex business challenges and has a proven track record of delivering large scale solutions. You will be joining a dynamic consultancy where your expertise will directly shape how leading organisations work, collaborate, and achieve their strategic objectives

Key Responsibilities:

  • Lead end-to-end project delivery across all stakeholders including client leadership, internal management, consultant teams, and third-party integration partners.
  • Work with existing and new clients to maximise the expansion opportunity and scalability of the Smartsheet platform.
  • Maintain rigorous project governance including timeline management, budget oversight, and quality assurance for all assigned projects.
  • Proactively identify, assess, and communicate project risks to internal and key client stakeholders, where required.
  • Serve as the primary Smartsheet SME for advanced platform capabilities, Premium Applications, and third-party integrations.
  • Stay current with the Smartsheet product roadmap and emerging work management technologies, and implement new platform features to enhance existing and future client solutions.
  • Expand our solutions portfolio across diverse industries verticals and business functions.
  • Contribute to pre-sales activities including solution demonstrations, solution scoping and proposal development.
  • Be a strong advocate for Cheetah Transformation and the Smartsheet platform.

Key Requirements:

  • Eligible to live and work in the UK without sponsorship.
  • 10+ years professional experience across multiple industries (Technology, Construction, Professional Services, Pharmaceutical, or Financial Services preferred).
  • 5+ years in Management Consulting, Project Management, or Business Transformation.
  • 2+ years hands-on experience with Smartsheet platform and core capabilities.
  • Proven track record of managing complex client relationships and delivering successful outcomes.
  • Experience working and communicating directly with senior client stakeholders to their understand needs, solve problems and drive platform adoption.
  • Progressive mindset with the desire to work in a collaborative working environment to directly promote the improvement in team performance and drive company growth.
  • High level of self-motivation, the desire to excel and continuously improve and the ability to deliver quality output against demanding and defined timelines.
  • Collaborative mindset with demonstrated ability to build relationships and succeed in a fast-pace, high growth sector.
  • Excellent communication skills (written, verbal, presentation), with the ability to translate technical concepts to non-technical audiences.
  • Strong analytical and problem-solving skills, with a solutions orientated approach.
  • Self-motivated with a commitment to continuous improvement and professional excellence.
  • Willingness to travel periodically based on the needs of the business and/or clients.

Preferred Requirements:

  • Foreign Language Skills (French, German, Italian or Scandinavian).
  • Experience with other CWM platforms or similar SaaS based applications (e.g. Asana, Airtable, Click-up or Monday.com).
  • Experience with data analytics and business intelligence tools (e.g. Tableau, Power BI).
  • Understanding of AI technologies and their application in business process optimisation, including familiarity with AI-powered automation tools and their integration potential.

Employee Benefits

    • Annual Leave: 27 days plus 8 bank holidays
    • Long Service Recognition: Additional days' holiday for each full completed year of service (maximum 6 additional days)
    • Private Healthcare Insurance: Comprehensive medical cover including optical and dental
    • Income Protection Insurance: Financial security during periods of long-term illness and/or injury
    • Life Assurance: Financial protection for your dependents
    • Charity Day: One paid day every six months to support causes close to your heart
    • Company Pension Contribution: Generous 10% employer contribution (in addition to your personal contributions)

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