Opening a new store, rolling out a refurbishment, or installing new EV stations and self-service checkouts are all part of keeping retail moving forward. These projects bring fresh experiences to customers and new revenue for the business. However, for property teams in retail, the reality often means managing numerous details, tight deadlines, and constant changes.
The property division in a supermarket or retail chain is expected to deliver projects faster, more cost-effectively, and with greater consistency than ever before. But when every project involves multiple stakeholders – from store teams to external contractors – keeping everyone aligned can feel impossible.
Common challenges can include:
- Lengthy email chains and multiple versions of the same spreadsheet.
- Confusion over who’s responsible for what.
- Missed deadlines because approvals take too long.
- Contractors, store managers and head office all chasing different versions of the same document.
- Reporting and task allocation admin that takes up valuable time.
If this sounds familiar, Smartsheet could help overcome these challenges by streamlining workflow and improving project delivery.
A more innovative way to deliver retail property projects
Smartsheet is a collaborative work management platform that helps retail property teams plan, track, and deliver projects of any size and complexity. It provides a central hub where everything is stored, from tasks and timelines to approvals, documents and reports.
Smartsheet can be used to manage all of your projects – large and small. Whether you’re opening a flagship store, fitting EV charging points across a region, or simply refreshing an aisle layout, Smartsheet adapts to your workflow.
Here are just a few of the projects that property teams can manage in Smartsheet:
- New store openings
- Store refits and refurbishments
- Rolling out electric vehicle charging points
- Petrol station builds
- Self-service point installations
- In-store events and seasonal setups
Why property teams choose Smartsheet
Smartsheet isn’t just about centralising information – it’s about the practical improvements that follow and make work easier. Here are some of the benefits the platform delivers:
Keeps everyone aligned
From head office to contractors on-site, everyone works from the same platform, eliminating miscommunication and missed updates.
Easily replicate success
Once a project is complete, you can turn the process into a repeatable template. Each new project builds on proven steps, cutting time and reducing risk.
Gets you into stores more quickly
When approvals move faster, updates are tracked in real-time, and potential issues are identified earlier, projects can be completed sooner.
One source of the truth
Smartsheet provides a single, consistent hub for all documents, plans, and conversations so you can eliminate outdated spreadsheets and endless email chains.
Organised and standardised
Every project follows a clear framework, but you can still tailor the details to the individualities of a specific site or building.
Clear visibility and reporting
Track progress, create reports and provide leadership teams with the data they need quickly and easily.
Mobile-friendly for on-the-go updates
Store managers and area managers can log updates straight from their phones while walking the shop floor, saving time and reducing effort.
Automations that save time
Routine reminders, approvals and status updates run automatically, so your teams can focus on solving problems instead of being overwhelmed by administrative tasks.
A better way to manage projects
By adopting Smartsheet, property teams create a standardised, repeatable, and transparent way of working. Every stakeholder is informed, every document is in the right place, and every approval process moves faster.
The result?
- Stores open sooner.
- Refits run smoother.
- Everyone from store managers to directors feels more confident in the process.
Ready to transform the way you work?
We’ve seen first-hand how Smartsheet supports retail property teams delivering store openings, refurbishments, and upgrades. With deep knowledge of the sector and a proven track record, we help property teams tailor Smartsheet to their projects – making adoption simple, collaboration easier, and results stronger.
To learn how we can support your team, please get in touch.
Get in touchHow MOD Pizza scales operations to feed expansion with Smartsheet
Founded in Seattle in 2008, MOD Pizza has rapidly grown to more than 200 locations across the United States and the United Kingdom. As their expansion continues, managing projects of varying size and complexity requires visibility, collaboration, and scalability.
In this case study, learn how MOD Pizza uses Smartsheet’s Control Center to streamline project delivery and work seamlessly with third-party vendors. By centralising processes, MOD can easily coordinate with partners, gain real-time visibility, and scale effectively in line with their fast-growing business.
