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How PayPal makes faster decisions and saves time and money with Smartsheet
Published: 18/12/2019
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How PayPal makes faster decisions and saves time and money with Smartsheet

The PayPal story emerged at Smartsheet Engage in 2018. They emplyed 2 full time consultants, who spent 50% of their time pulling data together from various sources to populate steeing packs together for the leadership team of the Office of the CIO. The challenges of this approach are threefold. First, the data is out of […]

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We lacked a dependable, centralised system for escalating decisions or communicating outcomes back down the chain
We now don’t need to spend time digging through months of emails to find a particular discussion from a meeting or chase meeting participants for status updates. Those micro-frustrations used to add up and slow everyone down. Now, everything’s in one place, saving us time. I’ve loved working with Cheetah, they’re fantastic at actively listening, interpreting our vision—even when we’re not using technical language—and translating that into a functional solution.

  • Sam Fowler, c2c

The team was first class all the way
I worked with Gary Thornton and Rob Eberstein from Cheetah on a complex SmartSheet Implementation. I was the Exec Sponsor for the implementation, and could not be happier with the results. The team was first class all the way, and SmartSheet is now a foundational application in my organization for managing both internal and external projects. Gary and Rob always made themselves available, gave expert insights and always delivered. They are also just really great people. I highly recommend them!

  • Jeff Young, Enfusion

5 star services, from start to finish
As a specialist fit out business, it is extremely hard to find a solution that is compatible with our processes & vision. What Cheetah have delivered, has surpass our expectations and I'm excited to see the improvements this will make to our business, and for our delivery partners and clients. Cheetah team have supported us, all the way and been a great bunch of people to work with. We look forward to phase 2, later this year where we introduce other departments & our quality management system integrated into our PMS. See you on Phase 2!

  • Bobby Murriero, Ultimate Group

They went above and beyond at every step
Working with Cheetah Transformation has been an outstanding experience that truly elevated our project management capabilities. Gary and Youssef were exceptional throughout—highly knowledgeable, consistently responsive, and a pleasure to partner with. Their solution not only met our needs but transformed the way we manage projects, bringing significantly greater efficiency and transparency to our workflows. They went above and beyond at every step, and we couldn’t be more pleased with the results. Highly recommended.

  • Trevor Prince, Zone & Co.

A great partner for any team looking to improve execution and clarity through smart digital solutions
I highly recommend Youssef for his outstanding support during the Smartsheet implementation. His deep understanding of both the tool and the needs of our teams led to the development of a robust solution that brought much-needed transparency to our project management processes. Youssef went beyond expectations—not only ensuring the system was technically solid, but also continuously improving it by adding meaningful information while simplifying the inputs required from users. His ability to balance structure with usability made a real difference in user adoption and overall project visibility. A great partner for any team looking to improve execution and clarity through smart digital solutions.

  • Carolina Mesquita, SONAE Capitals

Outstanding service and expertise – driving productivity and collaboration at scale
We’ve been working closely with Cheetah Transformation, and I cannot overstate the value that they bring to our team. Their depth of knowledge in Smartsheet, combined with their responsiveness, problem-solving mindset, and consistently friendly demeanor, has made a huge difference to our operations. Smartsheet, when implemented effectively, is a game-changer. It automates repetitive project tasks, provides intuitive and visually engaging dashboards, and creates a single source of truth that enhances visibility across functions. With Cheetah Transformation’s expert support, we were able to harness these capabilities — saving time, increasing productivity, and improving collaboration across multiple teams and time zones.

  • Lilian Sng, Equinix

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